TERMS OF SERVICE
Terms of Service
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Danbren Media LLC
7333 West Jefferson Avenue, Lakewood, CO 80235
Email: info@danbrenmedia.com · Phone: (912) 733-5278
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Last updated: September 1, 2026
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These Terms of Service ("Terms") govern your use of the websites, booking systems, and services operated by Danbren Media LLC, a Colorado limited liability company ("Danbren Media," "we," "us," or "our"). Danbren Media provides wedding and event photography and videography services, including under the brand names Atavia Weddings and Elizabeth Scott Weddings. By booking a service, submitting a payment, or using any of our websites, you agree to these Terms.
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If you have signed a Service Agreement with us, that agreement controls where it conflicts with these Terms. These Terms fill in everything the agreement does not cover.
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1. Who we are and who you are
Danbren Media LLC is the legal entity that provides the services and processes all payments. Charges on your card or bank statement will appear under Danbren Media LLC or the brand name you booked with (for example, Atavia Weddings). Any brand website you booked through is operated by Danbren Media LLC.
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To book, you must be at least 18 years old and able to enter a binding contract. If you book on behalf of another person (for example, a parent booking for a couple), you confirm you have their authority to do so and that these Terms bind them as well.
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2. Services
We provide photography and/or videography coverage for weddings and events as described in the collection you select at booking, plus any add-ons (such as a second photographer or additional coverage hours) you choose. The specific services, coverage hours, deliverables, and delivery timelines for your event are set out in your Service Agreement, which is sent to you for electronic signature after you submit a booking.
Nothing is reserved until the Service Agreement is signed and the required payment has been received.
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3. Booking and payment
3.1 How booking works. When you submit a booking request through one of our websites, you provide your event details, select a collection and payment plan, and securely provide a payment method. We then send your Service Agreement for electronic signature. Your payment method is charged automatically at the moment you sign, as stated on the booking page and in the agreement. This is what reserves your date.
3.2 Payment plans.
• Standard plan. A non-refundable retainer (currently $500) is charged when you sign. The remaining balance is charged automatically to the same payment method 14 business days after signing, or the day before your event if that comes sooner.
• Pay in full. The full discounted amount is charged when you sign, and no further charges are due.
3.3 Card on file. By providing a payment method, you authorize Danbren Media LLC to store it securely with our payment processor and to charge it for the amounts and on the schedule described in your Service Agreement, including the remaining balance, any add-ons you approve, and any post-event gratuity you choose to send. Card details are collected directly by our payment processor and never stored on our servers.
3.4 Failed payments. If a scheduled charge is declined, we will notify you and provide a secure payment link so you can pay with a different method. If the balance remains unpaid, we may treat the booking as cancelled under Section 5 and release the date.
3.5 Pricing. Prices are quoted in U.S. dollars. The price shown when you book is the price you pay; we will not increase it after your agreement is signed except for add-ons or overtime that you request.
3.6 Payment processing. Payments are processed by third-party payment processors. Your use of those services may be subject to their own terms. We do not see or store your full card number.
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4. Your responsibilities
You agree to provide accurate contact, event, and billing information; to keep us informed of any changes to your event date, venues, or timeline; to complete the pre-event questionnaire we send you by the deadline stated in your agreement; and to make sure we have reasonable access to your venues and the cooperation we need to do our work (including any venue-specific rules, permits, or restrictions that you are aware of).
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5. Cancellations, rescheduling, and refunds
Our full refund policy is set out in our Refund Policy (https://www.danbrenmedia.com/refunds), which is part of these Terms. In summary:
• The retainer is non-refundable once your Service Agreement is signed, because we remove your date from availability and turn away other bookings for it.
• If you cancel, amounts paid beyond the retainer may be refunded on the schedule described in the Refund Policy and your agreement.
• Reschedules are handled as described in the Refund Policy and depend on our availability for the new date.
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6. Delivery of images and films
We deliver your edited photographs and/or films through a private online gallery or delivery link within the timeframe stated in your Service Agreement. Delivery timelines run from your event date. We will keep you informed if a delay outside our control affects delivery. Raw, unedited files are not part of any collection and are not delivered.
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7. Copyright and your license
Danbren Media LLC owns the copyright in all photographs and video we create. On full payment, you receive a personal, non-exclusive, perpetual license to download, print, share, and use your delivered images and films for personal, non-commercial purposes. You may not sell them, license them to others, submit them to publications or vendors for commercial use without our written permission, or remove any embedded credits.
We may use images and films from your event in our portfolio, website, social media, and marketing materials unless you opt out in writing before your event or in your Service Agreement. We will never sell your images to third parties.
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8. Our performance
We will provide the services in a professional manner consistent with our portfolio and the style shown on our websites. Photography and videography are creative services; final selections, editing style, and artistic judgment are ours.
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If we are unable to perform because of illness, emergency, or other circumstances beyond our control, we will make every reasonable effort to arrange a substitute of comparable quality. If we cannot, you will receive a full refund of all amounts paid, and that refund is your sole remedy.
Because we cannot control events such as weather, venue restrictions, guest behavior, equipment failure despite reasonable backups, or lost or corrupted media, our total liability to you for any claim related to our services is limited to the total amount you paid us. We are not liable for indirect, consequential, or emotional-distress damages.
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9. Overtime and add-ons
Additional coverage hours requested before the event are billed at the rate shown on the booking page. Overtime requested on the day of the event is billed at the rate stated in your Service Agreement and charged to your card on file after the event with your day-of approval.
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10. Gratuities
After your event you may receive a link to send an optional gratuity to your event team. Gratuities are entirely voluntary, are charged to your card on file only when you submit the amount, and are distributed in full to the team members who worked your event.
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11. Disputes and chargebacks
If you believe a charge is incorrect, please contact us first at info@danbrenmedia.com or (912) 733-5278. We resolve billing questions quickly and can issue any refund you are owed faster than a card dispute can. Filing a chargeback for a charge you authorized under a signed agreement is a breach of these Terms; we will provide your signed agreement, booking record, and payment authorization to the card issuer in response.
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12. Websites
Our websites and their content (text, images, films, design, and code) belong to Danbren Media LLC or our licensors. You may browse and use them to inquire about and book our services. You may not scrape, copy, or republish their content, or use them for any unlawful purpose. We may update, suspend, or discontinue any part of a website at any time.
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13. Privacy
We collect the information you provide at booking (names, contact details, event details, billing address) and use it to provide our services, process payments, and communicate with you. Payment card details go directly to our payment processor. We do not sell your personal information. See our Privacy Policy on the relevant brand website for full details.
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14. Changes to these Terms
We may update these Terms from time to time. The version in effect when you sign your Service Agreement applies to that booking. Continued use of our websites after an update means you accept the updated Terms.
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15. Governing law
These Terms and any dispute arising from our services are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, and the courts located in Jefferson County, Colorado have exclusive jurisdiction, unless your signed Service Agreement specifies a different governing state.
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16. Contact
Danbren Media LLC
7333 West Jefferson Avenue
Lakewood, CO 80235
info@danbrenmedia.com
(912) 733-5278